Word Wonder Support

Subscriptions are managed by Apple, not by Word Wonder. To cancel:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then Subscriptions.
3. Select Word Wonder and tap Cancel Subscription.

You'll keep Premium access until the end of the current billing period.

New subscribers can start with a free trial. If you don't cancel at least 24 hours before the trial ends, it automatically converts to a paid subscription at the standard price. You can cancel during the trial anytime from Settings → your name → Subscriptions and keep access until the trial ends.

Make sure both devices are signed in with the same Apple ID. Then open Word Wonder, go to the paywall, and tap Restore Purchases. Your subscription is tied to your Apple ID, so it works across all your Apple devices.

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Word Wonder charge, and request a refund. If you need help, email us and we'll guide you through it.

When you first set up Word Wonder, a short placement test listens to a few spellings and finds the right starting level automatically — so your child is never bored or overwhelmed.

Yes. Open the Me tab and use Change level to move up or down at any time. You can also set Words per day there.

Boss Fights are milestone challenges. As your child learns enough words at their current level, a Boss unlocks. Spelling the Boss word correctly chips away its health, and defeating it promotes your child to the next level.

Word Wonder uses spaced repetition: words your child found tricky return for a quick review at just the right moment, which is the most effective way to move spelling into long-term memory.

Yes. In the Me tab, tap English and choose US or UK. Both the spelling and the pronunciation update to match.

Word Wonder speaks each word using your device's built-in voices. If you hear nothing, check the side ring/silent switch and the volume, and make sure the app has finished loading the word. Higher-quality voices can be added under Settings → Accessibility → Spoken Content → Voices.

Open the Me tab and tap Reset all progress. This clears all flashcards and learning records and cannot be undone.

Word Wonder syncs automatically through your private iCloud account — there's no separate login. Please check that:

• Each device is signed into iCloud with the same Apple ID (Settings → your name → iCloud).
• iCloud Drive is enabled and the device has a network connection.

The Me tab shows the current sync status. Syncing can take a little time after progress changes.

Yes. Word Wonder needs no account and asks for no personal contact details. Profile and progress data stay on your device and in your own private iCloud. We only collect anonymous usage and crash diagnostics to keep the app working. Full details are in our Privacy Policy.

Because content is stored on your device and your private iCloud, deleting the app removes it from the device. You can also tap Reset all progress in the Me tab, and manage iCloud data through your device's iCloud settings.